Last Updated: June 9, 2026
1. Order Processing
All orders are processed within 1鈥? business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
2. Shipping Methods
We work with trusted international logistics partners to deliver orders worldwide. Shipping methods may vary depending on the destination, product type, and order value.
3. Estimated Delivery Times
Delivery times are estimates only and may vary depending on destination country, customs clearance procedures, local courier services, weather conditions, and other factors beyond our control.
- North America: 7鈥?0 business days
- Europe: 7鈥?0 business days
- Asia: 5鈥?5 business days
- Australia & Oceania: 7鈥?0 business days
- Other Regions: 10鈥?0 business days
4. Shipping Costs
Shipping fees are calculated based on the destination, package weight, dimensions, and selected shipping method. Shipping costs will be displayed during checkout before payment is completed.
5. Customs Duties & Taxes
International orders may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.
6. Order Tracking
Once your order has been shipped, a tracking number will be provided when available. Tracking information may require several days to become active after shipment.
7. Delayed Shipments
While we strive to deliver all orders within the estimated timeframe, delays may occur due to customs inspections, transportation disruptions, severe weather, peak shipping seasons, or other unforeseen circumstances.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.
9. Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible with your order number and supporting information. We will work with the shipping carrier to investigate the issue.
10. Delivery Confirmation
Once a package has been marked as delivered by the carrier, responsibility for the shipment transfers to the recipient. We are not liable for packages lost or stolen after confirmed delivery.
11. Contact Us
If you have any questions regarding shipping, delivery, or tracking information, please contact our customer support team through the contact information provided on our website.
